Register with a GP and use the NHS
One registration unlocks the whole NHS — do it before you need it.
- 1
Find and register with a GP surgery
Your GP is the front door to almost all NHS care — referrals, prescriptions, everything routes through them. Find surgeries near your postcode on nhs.uk, then register online or with a paper form. Registration is free and you do not need proof of address, ID or immigration status; a surgery may ask, but they cannot refuse you for lacking them. Every family member registers separately, children included.
PrepareYour address and, if you have them, ID and NHS number — helpful but not required.
Watch outDon't wait until you're ill: registration can take days to process, which feels very long with a sick child at home.
This one is serious — get real helpThis step involves a high-risk area (legal, immigration, medical or benefits). We won't advise you here. Ask MyLife AI to prepare, or contact an official or appropriately regulated service before you act.
- Step 2
Learn the NHS map: GP, 111, pharmacy, A&E
The NHS works if you enter through the right door. Minor illness? Your pharmacist can advise and sell treatment without an appointment. Not sure how serious it is? Call 111, free, any hour — they'll tell you where to go and can speak Turkish through an interpreter. GP for anything ongoing. A&E (or 999) only for genuine emergencies: chest pain, heavy bleeding, trouble breathing.
PrepareSave 111 and your GP's number in your phone now.
Watch outGoing to A&E for a cold means hours of waiting and doesn't get you seen faster — 111 genuinely routes you better.
- Step 3
Know what's free and what you pay for
GP visits, hospital treatment and emergency care are free at the point of use once you're here lawfully — most visa holders already paid for it through the immigration health surcharge. What usually costs money in England: prescriptions, dental care and eye tests (check current charges on nhs.uk; children and some groups pay nothing). If money is tight, ask about the NHS Low Income Scheme rather than skipping care.
PrepareYour visa type (to know if you paid the health surcharge).
Watch outLetters demanding payment for A&E or GP care are usually errors or scams for surcharge payers — question them before paying.
- Step 4
Set up the NHS App and ask for interpreters
The NHS App puts repeat prescriptions, test results and appointment booking in your pocket — set it up once you have your NHS number. And know this: you have the right to a free professional interpreter at GP and hospital appointments. Ask when booking ("I need a Turkish interpreter, please"). Don't rely on children to translate medical conversations; it's unfair on them and risky for you.
PrepareYour NHS number (arrives after GP registration) and photo ID for app verification.
Watch outThird-party "book a GP appointment" apps that charge fees are not the NHS — the official NHS App is free.
- Step 5
Find an NHS dentist (start early)
NHS dental care is cheaper than private but places are scarce in many areas. Search nhs.uk for practices "accepting new NHS patients" near you and get on a list early — even if your teeth feel fine. NHS dental charges come in fixed bands (check current prices on nhs.uk), so ask which band your treatment falls into before it starts.
PrepareYour postcode and NHS number.
Watch outAssuming every dentist on the high street takes NHS patients — many are private-only, and the price difference is large.
Need help? Ask MyLife
It already knows which playbook you're in. Answers come from official sources, with dates.